Vantage is the app for ATM field service teams. Search how any machine was fixed before, log your own calls for the whole team, and know your van stock before you roll. Built by the techs who lived the problem.
One app on the phone your techs already carry. It gives them the Archives, a searchable knowledge base of every past fix, one place to log every call they close, and live van inventory. It works offline in the field and syncs when you're back on signal. No new hardware. No ride-alongs to learn a machine.
Anyone can download it. Only activated teams can run it. Here's where your fleet stands:
Four ways a shift bleeds hours when the knowledge lives in someone's head instead of a system.
Closes the call and logs the fix in their own words.
One entry can log the fix, pull the part, file the expense, and clock time.
The fix becomes searchable knowledge for the whole team.
One download on the phones your techs already carry.
Every resolved call is saved and searchable by symptom, action, part, or terminal. Search it before you dial a coworker and see exactly what already worked. No more phone chain.
In plain English. "Replaced card reader on NCR-4471, gas $40, clocked out 4pm." One entry can log the fix to the Archives, pull the part from your van count, file the expense, and clock your time. It reads keywords as you type, no AI guesswork, and you review everything before it saves.
Low and out items float to the top before you're stuck at the machine.
Pick from the catalog, confirm, and it ships to your van. One confirm step before anything moves.
Timesheets, mileage, expenses, and returns together in one tab, ready to pull up when you need them.
Every part in and out of the van, logged automatically.
Each terminal lives in the system with its client, branch, and full service history, so every fix saves to the exact machine it belongs to.
A web dashboard for the office: reports, registries, and parts imports, with visibility across the whole team.
Vantage started on a truck route, not in a boardroom. The short version:
Mike and Isaiah, both ATM field techs at a cash management & ATM servicing company. Same trucks, same problems.
Unknown machine, no history, so you call around and hope. Hope someone's been there, hope they answer, hope they're not annoyed.
Vantage started as a fix for their own jobs. Once they began building it, they saw the gap: nobody makes tools this squarely in the tech's corner.
Techs stop chasing coworkers. Management gets faster service times and a cleaner record. Same fix, everyone benefits.